Returns & Refunds

At LoamFold, every item is made especially for you once you place an order. This helps reduce waste and supports more sustainable production.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.

• Please include:
• Your order number
• A description of the issue
• Clear photos of the item (where applicable)

We'll review your request and work with you to provide a replacement or another suitable resolution as quickly as possible.

Change of Mind

Because our products are made to order, we are generally unable to accept returns or exchanges for incorrect size selection or change-of-mind purchases.

Please check our sizing guides carefully before ordering.

Need Help?

If you have any questions, we're always happy to help. Please contact us through our Contact page and we'll respond as soon as possible.