Refund Policy

At LoamFold Clothing, every item is made especially for you once you place an order. This helps reduce waste and supports more responsible production.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.

Please include:

Your order number
A description of the issue
Clear photos of the item and packaging where applicable

We will review your request and work with you to provide a suitable resolution, which may include a replacement, refund, or another appropriate outcome depending on the circumstances.

Made-to-Order Items

Because many LoamFold products are made to order, we are generally unable to accept returns or exchanges for change of mind, incorrect size selection, or unwanted items unless the product is damaged, defective, or incorrect.

Size and Colour Selection

Please check product descriptions, sizing information, colours, and order details carefully before completing your purchase. Colours may vary slightly depending on screen settings and production methods.

Order Issues

If there is a problem with your order, please contact us as soon as possible through our Contact page. The sooner we receive the details, the easier it is for us to help.

Refund Processing

If a refund is approved, it will usually be returned to the original payment method. Processing times may vary depending on your bank or payment provider.